About Us

Welcome to Melaria.

Melaria is an independently operated online fashion store specialising in Women’s fashion. Our store is built for customers who appreciate comfortable everyday silhouettes and versatile pieces suitable for daily commutes, casual outings, travel and effortless confidence all day long.

We operate through our official website, www.melaria.shop, and our store is powered by Shopify, which provides the e‑commerce platform that allows us to present products, process orders, and serve customers securely.

Who We Are

Melaria is operated as an independent online retail business. We are not a marketplace and we do not represent ourselves as any third‑party designer, manufacturer, or brand unless clearly stated on a product page.

As an individual Shopify seller, our focus is simple: to provide customers with a clear, reliable, and transparent shopping experience. Every product we list is selected with attention to style, presentation, usability, and overall customer experience.

What We Offer

Our collection focuses on Women’s fashion including dresses, tops, bottoms and accessories designed for everyday wear.

We aim to offer products that are:

• Stylish and wearable

Selected for modern fashion needs and occasion‑based dressing.

• Clearly presented

Product pages include available details such as images, size information, color options, pricing, and shipping information where applicable.

• Suitable for online shopping

We work to make our product pages easy to understand so customers can make informed purchase decisions before placing an order.

How We Process Orders

Orders placed through our website are reviewed, processed, and fulfilled according to our published Shipping Policy, Return & Refund Policy, and other store policies.

Depending on product availability and logistics requirements, orders may be handled through our trusted suppliers, fulfillment partners, or logistics service providers. This helps us process orders efficiently and provide tracking information after shipment.

Once an order is shipped, customers will receive a shipping confirmation email with tracking details when available.

Our Commitment

At Melaria, we value honest product presentation, clear communication, and dependable customer support. Under European consumer law, customers hold statutory consumer rights in addition to our store‑specific policies.

We are committed to:

• Providing accurate product information

We work to keep product descriptions, prices, images, and availability as accurate as possible.

• Offering clear policies

Customers can review our shipping, returns, refunds, privacy, and terms pages before purchasing. Statutory withdrawal rights apply for customers located in the European Union.

• Responding to customer inquiries

Customers can contact us if they have questions about products, orders, shipping, returns, or other store‑related matters.

• Protecting customer information

Our checkout is processed through Shopify and supported payment providers. We do not store full payment card details on our website.

Business Information

Store Name: Melaria

Website: www.melaria.shop

Business Type: Independently operated online retail store

Primary Category: Women’s fashion

Business Address:

Melaria

Peter‑Henlein‑Straße 81, 90459 Nürnberg, Germany

Customer Support Email:

hello@melaria.shop

Customer Support Phone:

+49 345 7011826

Customer Support Hours:

Monday – Saturday: 9:00 AM – 6:00 PM CEST

Sunday: Closed

We aim to respond to customer inquiries within 24‑48 business hours.

Contact Us

For questions about your order, product information, shipping, returns, or general support, please contact us at:

Email: hello@melaria.shop

Phone: +49 345 7011826

Website: www.melaria.shop

Thank you for visiting Melaria.